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Appointments booked and confirmed without tying up your front desk

Clinics and hospitals lose appointments to busy phone lines and forgotten visits. We build AI that answers booking requests on WhatsApp and phone, sends reminders and handles reschedules, while your staff look after the patients in front of them.

Book a free consultationWhere to start
One patient, from message to follow-upExample

  1. Customer

    Messages on WhatsApp asking for a dermatologist appointment this week

  2. AI

    Offers open slots from the clinic calendar. Patient picks Tuesday 5:30 pm with Dr. Mehta

    Booked

  3. AI

    Sends the address, consultation fee and what to bring

  4. AI

    Sends a reminder. Patient moves the visit to Wednesday, same time

  5. Your team

    Front desk sees the patient checked in, with their details already filled

  6. AI

    Sends a follow-up reminder as the doctor advised

In short

How do clinics and hospitals use AI?

Clinics and hospitals use AI agents to book appointments on WhatsApp and phone, send reminders that reduce missed appointments, and answer routine questions about timings, doctors and reports. Medical questions are passed to staff. Acropine builds these agents and connects them to the hospital or clinic's booking system.

Sounds familiar?

The phone never stops
Front desk staff juggle calls, walk-ins and billing at the same time.
No-shows waste doctor time
Patients forget, and empty slots can’t be filled at short notice.
The same questions all day
Timings, fees, doctor availability and directions, asked hundreds of times.
Follow-ups slip
Patients who should return in two weeks often don’t hear from you.

What we build for healthcare and clinics

  • WhatsApp appointment booking

    Patients book, reschedule and cancel in a chat, using your real calendar.

    Sales and WhatsApp AI

  • Phone booking and after-hours answering

    An AI voice agent answers when the line is busy or the clinic is closed.

    AI voice agents

  • Reminders and follow-ups

    Reminders the day before, and follow-up nudges when the doctor asks for a review visit.

    AI voice agents

  • Patient questions

    Timings, fees, preparation instructions and directions answered from your approved information.

    Customer support AI

  • Insurance and TPA paperwork

    Pre-authorisation forms, bills and discharge summaries checked before they go to the TPA.

    Document intelligence

Built for how your business works

No medical advice
The assistant books, reminds and informs. Symptoms and clinical questions always go to your staff.
Patient data protected
Never used to train AI models, with access limited to what each task needs.
Works with your HMS
Reads and writes appointments in your hospital or clinic software, not a separate calendar.

Connects with the tools you use

  • Practo
  • Clinic management software
  • Hospital management systems
  • Google Calendar
  • WhatsApp Business API
  • Exotel
  • Knowlarity
  • Razorpay
  • TPA portals
  • Google Sheets

Using something else? If it has an API or a data export, we can usually connect to it.

Where most healthcare and clinics teams start

Start with WhatsApp booking and reminders

We connect one clinic’s calendar to WhatsApp, so patients can book and reschedule themselves and get reminders before their visit. You see the effect on calls and no-shows quickly.

Plan this with us

Start smallA fixed-price proof of concept on your real data

  • WhatsApp booking for one clinic or department
  • Reminders and easy rescheduling
  • Answers to your 30 most common questions
  • Reports on bookings and no-shows

Common questions

Will the AI give medical advice?

No. It is set up to book, remind and answer practical questions only. Anything about symptoms, medicines or test results is passed to your staff.

Can patients still call the clinic?

Yes. The AI takes the load off the phone line, and any patient can ask to speak to a person at any time.

Which clinic software do you work with?

Most clinic and hospital systems with an API or calendar sync. If yours has neither, we can work from a shared calendar during the proof of concept.

Other industries

Can’t find your industry?

The same AI agents work in any business where a team repeats the same process every day. If your industry isn’t listed, we’d still like to hear about it.

  • Insurance
  • Logistics
  • Manufacturing
  • Legal
  • Hospitality and travel
  • SaaS
  • Retail
  • Financial services

Tell us three things, and we’ll tell you honestly if AI can help

  1. 1

    The process

    What your team does, step by step, and where it slows down.

  2. 2

    The volume

    Roughly how many calls, messages or documents a month.

  3. 3

    The tools

    The CRM, ERP, helpdesk or spreadsheets it runs through.

Tell us about your processor email contact@acropine.com